The customer already had an online mobile bill payment system and a wide retail presence throughout Thailand. The customer wanted to provide value added services and introduce a Utilities bill payment facility for its existing mobile customers. The system should be flexible to accept any kind of utilities bill payment like Electricity, Water and Telephone. The system should provide support for generating daily, weekly, monthly and yearly reports for each utility and also support combined reports for various conditions.

The system was developed as a generic payment application virtually capable of accepting payment for any kind of services. The system was developed as a client- server application with the server applications running on Solaris servers and more than 500 clients on windows based desktops. The client and the server applications were integrated using an industry standard middleware.

The customer has been able to provide a one stop solution for all its mobile customers for mobile and utilities bill payment.